If TouchCopy isn't connecting to your iPhone, iPad, or iPod Touch, ensure you're using the latest version of the software by navigating to Settings/Preferences > Updates within the app. You can update TouchCopy directly from there, or use the button below:
Also, make sure your device is unlocked, and if prompted, tap "Trust" on your device to trust your computer.
For tailored troubleshooting steps for your device, please see the guides below: