If TouchCopy isn't connecting to your iPhone, iPad, or iPod Touch, ensure you're using the latest version of the software by navigating to Settings/Preferences > Updates within the app. You can update TouchCopy directly from there, or the button below:
Also make sure your device is unlocked and if prompted, tap "Trust" on your device to trust your computer.
To connect your iPhone or iPad to TouchCopy, you'll need either the Apple Devices app or iTunes installed on your PC. TouchCopy will notify you if neither program is detected.
For more troubleshooting, see the guides below: