To access content like Messages, Contacts, Call Logs, Notes or Calendars, TouchCopy needs to read a backup of your device. TouchCopy will try to create a backup in the app when you first try to view this content. This should work seamlessly, allowing you to view your desired content from your device.
However, if the backup process takes longer than expected or doesn't complete, we offer several troubleshooting steps to resolve the issue.
Please refer to the support article linked below for detailed instructions: