We offer a 30-Day money back guarantee for all our products.
If you have a question regarding billing, duplicate payments, or if you are not satisfied with your purchase please contact our support team. Please note that purchases made on our store are not subscriptions. This means that there won't be any further automatic charges to your chosen payment method in the future. If you purchased a 12-month software license and this has expired, your license will not be renewed automatically.
We highly recommend that you download and install the free trials of our software, so you can determine that the software meets your needs before deciding to purchase. Details of which features are included in the free trial versions of the software are available on the product download pages.
Note that if your purchased software was successfully activated, you will need to provide details of any issues experienced. This information is required before a refund can be issued as per our Refund Policy.
We reserve the right to refuse a refund request if your purchase was made more than 30 days before your first request for help, or if we reasonably believe or suspect that you are trying to unfairly exploit this refund policy, for example, by making repetitive refund requests in respect of the same product.
Our support staff can only provide refunds for software purchased on our website. If you made a purchase on a third party website, such as Apple store or Microsoft store, please contact the Apple or Microsoft directly, as we unable to refund those purchases ourselves.