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  1. Wide Angle Software
  2. General FAQs

General FAQs

Purchase, Installation and Activation FAQs

Activation and Installation Questions

  • How to create a Droid Transfer / TouchCopy (Windows) desktop icon
  • How to uninstall software from Windows or Mac
  • Unable to install software on a PC or Mac
  • I have forgotten my activation password. Password reset
  • Software running in demonstration after purchase. How to remove free trial restrictions
  • What to do if the TouchCopy or Droid Transfer will not open on your PC
See all 13 articles

Purchase and billing FAQs

  • Is my purchase a one-time payment or a yearly subscription?
  • What is the difference between Rental and Lifetime licences?
  • Refund requests and Billing questions
  • Troubleshooting purchase issues
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