When you initially activated your purchased software on your computer, you will have provided a password to activate the software and an email address so that your password can be sent to you automatically should you forget it. You can request this password from within the program itself when activating your software. Please check your spam email folders if you fail to receive an email about your password.
To recover your activation password, follow these steps...
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Retrieve your activation code using our Activation code lookup service.
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The activation lookup service will also provide the download link for your purchased software version.
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Install your purchased software and enter your activation code.
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Request for the old password to be emailed to you from within the software.
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Enter the old password. Please remember that passwords are case sensitive.
- Choose a brand new, never previously used password, which is less than 16 characters long.
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Click Activate.
Further help is available below