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  1. Wide Angle Software
  2. General FAQs
  3. Activation and Installation Questions

Activation and Installation Questions

Support about product installation and activation

  • How to create a Droid Transfer / TouchCopy (Windows) desktop icon
  • How to uninstall software from Windows or Mac
  • Unable to install software on a PC or Mac
  • I have forgotten my activation password. Password reset
  • Software running in demonstration after purchase. How to remove free trial restrictions
  • What to do if the TouchCopy or Droid Transfer will not open on your PC
  • How do I transfer my software licence to my new computer?
  • Quick Fixes for Software Activation and Performance Issues
  • Troubleshooting Activation Errors: How to Resolve Activation Issues
  • Getting Error 18, Error 99 or Unspecified Error during software activation
  • My PC activation code does not work in the Mac versions of your software.
  • How to find your your activation code
  • I have lost my activation code for previously purchased software
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