Viewing and saving your SMS and MMS messages is usually a simple task in Droid Transfer. However, some users may encounter issues when loading messages, such as a "Failed to Load Messages" or "Error Loading Messages" notification. This is often caused by insufficient permissions in either Droid Transfer or the Transfer Companion app. The guide below will help you troubleshoot this issue so that you can successfully view and copy your messages in Droid Transfer.
The problem can usually be resolved by granting the necessary permissions to Transfer Companion on your Android device:
- Open your Android device's Settings.
- Navigate to "Apps" or "Application Manager" (this may vary depending on your device).
- Select "Transfer Companion."
- Tap on "Permissions" and enable all required permissions.
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Further help can be found here:
How to resolve "Error Loading Messages" in Droid Transfer